Frequently Asked Questions
Everything you need to know about gearing up for match day.
How do I choose the right size for rugby boots?
Rugby boots should fit snugly to provide stability during scrums and sprints. We recommend sizing up by a half-size if you have wide feet or wear thick performance socks.
What is your return policy for team jerseys?
We offer a 30-day return window for all standard stock items. Please note that custom-sublimated team jerseys and personalized gear are final sale and cannot be returned.
Do you offer bulk discounts for clubs or schools?
Yes, Ruggers Rugby Supply provides tiered pricing for bulk orders of balls, training equipment, and team kits. Contact our sales team for a custom quote.
How long does shipping take for international orders?
International orders typically arrive within 7-14 business days. Please be aware that customers are responsible for any local customs duties or import taxes.
Are your rugby balls pre-inflated when shipped?
To prevent damage during transit and reduce shipping costs, all rugby balls are shipped deflated. We recommend using a standard pump and needle with a small amount of glycerin for inflation.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.